Everything on the platform belongs to exactly one workspace: your office. This page explains what a workspace is, which roles exist and how permissions work. With that, every rights question you meet in the tools makes sense.
What is a workspace?
A workspace is your office's self-contained area: its own data, its own team, its own tool selection, its own branding.
- Own address: from the first paid plan your workspace runs under its own subdomain (for example
myoffice.reosa.de), later optionally under your custom domain. During the trial you use the central address; your preferred subdomain is reserved. - Strict separation: every data row belongs to exactly one workspace and is isolated at the database level. Another workspace technically cannot see your data, not even by accident.
- White-label mindset: the workspace's name, logo and colors are yours. Towards your clients, the platform stays in the background.
The four roles
How to create accounts, assign roles and manage seats: Staff accounts.
How permissions work
Three rules explain almost every rights behavior on the platform:
Roles carry sensible defaults
Every role comes with a sensible set of default permissions. A member can, for example, create and share entries in the credentials vault, but not change the team's vault policy.
Tools bring their own permissions
Every tool defines finer rights (for example "configure appointment booking" or "permanently delete files"). What each role may do is listed in the tool guides in their roles-and-rights sections.
Everything is checked twice
The interface hides what you may not do, and the server independently re-checks every action. Making a hidden element visible through tricks therefore never grants extra rights.