Under Settings > Billing (Einstellungen > Abrechnung) the owner of your workspace manages plan, balance, payment method and invoice details in one place. Everything that causes costs is a deliberate decision made there.
The billing overview
The Settings > Billing page shows you at a glance:
- Current plan: your plan with price, included credits, seats and features. During the trial you see your trial credits and the trial end date instead.
- Credits: your available balance with its euro equivalent and the direct path to buying more. Details: Understand and top up credits.
- Payment & billing: your stored payment method and your invoice details.
- Invoices: every invoice as a PDF with VAT stated.
Choose or change your plan
Open the plan picker
Under Settings > Billing click Plan wählen (choose plan, during the trial) or Plan wechseln (change plan).
Compare plans
Available tiers are Compact, Standard (recommended) and Max, each with price, credits per month, included seats and a feature list. An overview of the tiers is also in Tools and pricing models.
Confirm the change
An upgrade takes effect immediately: features and member seats follow the new plan. The new credit allowance starts with the next billing period. If you choose a plan from within the trial, the trial ends and your workspace stays permanently active, including your own subdomain.
Downgrade: one tier smaller
You switch to a smaller plan via the text link below the plan cards. Before the change, a dialog shows a warning list with all consequences, for example:
- Your credit allowance drops starting with the next period.
- Features of the larger plan pause; your settings stay saved.
- Members beyond the included seats of the smaller plan are deactivated. No data is lost.
You can only confirm after ticking the mandatory checkbox Ich verstehe die Änderungen und möchte wechseln (I understand the changes and want to switch).
Max+: the custom offer
If your office needs more than the Max plan, there is Max+ from 599 euros per month as a custom contract: with negotiable terms, very large storage, a dedicated account manager and further extras. Use Angebot anfragen (request an offer) to get in touch; you receive an answer within one business day.
Manage seats
Under Settings > Members, the Seats & capacity section shows how many seats are occupied and free.
Find and download invoices
Under Settings > Billing the Rechnungen (invoices) section lists your five most recent documents; Alle Rechnungen takes you to the full archive.
Every row shows date, invoice number, amount and status. PDF downloads the document, with VAT stated and your billing address.
Add or change your payment method
You add a payment method while setting up your workspace, including for the trial. It is only charged once the trial ends, and you are reminded beforehand.
You can choose SEPA direct debit (the standard for German offices: a debit from your business account) or credit card (Visa, Mastercard, American Express).
Open the section
Under Settings > Billing you find your stored method rendered as a card in the Payment & billing section.
Choose replace
Replace payment method opens the secure entry field. Nothing is charged in the process.
Confirm
For a credit card your bank may ask for approval depending on the card. For SEPA you grant the mandate directly in the field. The new method applies from the next charge onwards.
Maintain invoice details
In the Payment & billing section under Settings > Billing you provide:
- Billing email: invoices and payment notices go to this address.
- VAT ID: optional. For B2B customers in Austria and the EU it enables the reverse charge procedure.
- Billing address: company or name, street, optional address line, postal code, city and country (Germany, Austria, Switzerland).