If you look for a contact list in the navigation, you will not find one, and that is intentional: the platform is not a CRM replacement. Your CRM remains the leading system for your contacts. This page shows where contact and address data actually appears in the platform.
The platform complements your CRM (for example onOffice), it does not replace it. A second, separately maintained contact database would only create duplicates and contradictions. That is why contact data lives in the platform exactly where a tool works with it, and nowhere else.
The DB-Leads tool imports your existing onOffice address base and searches it with AI for seller signals. Here you see addresses as leads with a list, a board and a detail view. DB-Leads is an add-on tool, available from the Standard plan. The same principle applies here: no CRM replacement, your onOffice inventory remains the source.
Appointment booking (guests)
The appointment booking manages the data of external prospects who book an appointment via your booking page. These guests do not need an account; their details belong to the respective appointment, not to a general contact list.
Your CRM
Everything else (full contact maintenance, duplicate management, contact history) remains the job of your CRM. You connect onOffice centrally under Settings > Integrations (Einstellungen > Integrationen), see onOffice integration.
In your CRM. The platform offers no general contact creation. Only in the DB-Leads tool can you additionally create individual leads directly when you want to work with them there.
Are my onOffice contacts imported automatically?
Only where a tool needs them: DB-Leads imports the onOffice address base for AI acquisition. This requires a connected onOffice integration under Settings > Integrations.
Can I see booking guests collected anywhere?
You find the data of external guests in the appointment booking on the respective appointment. By design, this does not create a workspace-wide contact list.
