Event types are the heart of Appointment Booking: each one is a bookable offer with its own link, duration, location and rules. This page explains every type, every setting and every action.
Creating and editing event types requires the configure permission for the tool. Without it, the area is read-only for you.
Creating an event type
The create button in the Event types area opens a menu with all types:
Templates and their defaults
The first editor step offers templates that pre-configure typical agent appointments. Everything remains adjustable afterwards.
| Template | Duration | Specifics |
|---|---|---|
| Viewing (Besichtigung) | 30 min | 15 min buffer before and after, 4 h minimum notice, 30-day horizon, phone required |
| Open house | 60 min | 10 seats per slot, 12 h minimum notice |
| Consultation (Beratungsgespräch) | 45 min | 1 day minimum notice, 60-day horizon |
| Phone appointment (Telefontermin) | 15 min | 2 h minimum notice, 14-day horizon |
| Round-robin | 45 min | Team event type with rotating hosts |
| Collective meeting | 60 min | Team event type with several hosts at once |
| Custom event type | free | Empty template without presets |
The editor
After picking a template, the editor guides you through four sections. On the right a live preview of the booking page runs along and also summarizes the bookability rule (earliest bookable time and how far ahead).
What is it about? (Worum geht es?)
Name of the event type, optionally a linked property (then the meeting point automatically becomes the property address) and the host. For team event types you pick the team here; with fewer than two members the editor warns that at least 2 are required.
How long does it take? (Wie lange dauert der Termin?)
Duration of 15, 30, 45, 60 or 90 minutes, or a custom duration. For open house you additionally set the maximum number of guests per slot.
Where does it take place? (Wo findet er statt?)
Property address, custom location, phone or video. For video without a fixed link the tool automatically creates a Meet or Teams link, provided the host's calendar account is connected.
When can guests book? (Wann können Gäste buchen?)
Choice of schedule, or the switch Eigene Zeiten nur für diese Terminart (custom hours just for this event type) with its own inline weekly grid. Plus the minimum notice (1 h, 4 h, 1 day or 2 days) and the booking horizon (2 weeks, 30, 60 or 90 days).
More options
Behind Mehr Optionen (more options) lives the fine-tuning:
Cards and actions
Each event type appears as a card with a color tile, its link (/book/link-name, unlisted ones marked "· ungelistet"), the active switch, duration, "Open House · max. N" for open house, the linked property name, the number of upcoming appointments and the internal note. A paused entry shows "Terminart pausiert." (event type paused).
You change the card order by dragging; it also applies to your public overview page. Each card's menu offers:
- View booking page: opens the public page in a new tab.
- Edit: opens the editor.
- Add to website: the embed dialog, see Booking page.
- Internal note: visible to your team only, never on the booking page.
- Booking page language: workspace default, German or English. Applies to the page, confirmation and guest emails of this event type.
- Unlist / list: removes the event type from the public overview or puts it back. The direct link keeps working.
- Create single-use link: see Single-use links.
- Duplicate: creates a copy, paused for safety ("Kopie angelegt (pausiert)").
- Delete: see below.
Single-use links
A single-use link is a booking link that expires after exactly one booking. Ideal when you want to offer one specific person an appointment without listing the event type publicly; single-use links also work for unlisted event types.
Create
Via the card menu (Einmal-Link erstellen) or the Einmal-Links tab in the event types area. You can add an internal note (the prospect's name, say) and an optional expiry date.
Copy immediately
The plain link is shown exactly once: "Kopiere den Link jetzt. Aus Sicherheitsgründen wird er kein zweites Mal angezeigt." (copy the link now, for security reasons it will not be shown again).
Track the status
The list in the Einmal-Links tab shows each link's status: open, used on ... or expired.
Offering times
With Zeiten anbieten (offer times, in an event type's share menu) you flip the flow: instead of letting the guest search, you propose concrete times.
- Pick up to 5 free times from the event type's real free slots. Only what is genuinely bookable is offered.
- The tool builds a ready-made email text: each time is linked directly, one click pre-selects it on the booking page. At the end sits the regular booking link in case none of the times fit.
- Copy the email text, paste it into your email, send.
If the dialog says there are currently no free times, check schedule and calendar connection, see Troubleshooting.
Team event types
From two workspace members on, two team types are available. Both need at least 2 available members; otherwise the booking page deliberately shows no slots.
Principle |
When is a time free? |
Who does the appointment block? |
Typical use |
In both cases the guest books the team, not a person; the assigned host appears in the confirmation. Manual entry of appointments is not possible for team event types, see Meetings.
Further reading
Back to the overview: Appointment Booking. Next page: Meeting polls. How guests experience the event type: Booking page.