Analytics answers three questions: how many appointments come in, where time is lost, and when people book. Everything aggregated, without individual guest names.
At the top you pick the range: last 30 days, last 90 days or this year. Whoever may configure the tool can additionally filter by host; without that permission you see your own numbers.
Key figures
The header line summarizes the range: X appointments booked · Y took place · Z cancelled (A by guests, B by the team) · C rescheduled. On top of that:
Appointments over time
The chart shows appointments over time: the solid line is booked appointments, the dashed line cancellations. If the dashed line trails the solid one closely, it is worth looking at reminder workflows and cancellation reasons.
Popular event types
The top 5 of your event types by bookings in the range. Clicking an event type jumps to the filtered meetings area, where you see the individual bookings.
Popular times
A heatmap across weekday and hour (07:00 to 21:00): the darker the cell, the more bookings. It tells you when your customers want to book, so you shape your availability accordingly: if Tuesday evening glows, a viewing-evening schedule pays off.
What analytics deliberately does not show
- No team ranking: there is intentionally no leaderboard by host. Analytics is a tool for improving your processes, not a surveillance instrument for the team.
- No guest names: all numbers are aggregated. You look up individual appointments and people in the meetings area, not in analytics.
Further reading
Back to the overview: Appointment Booking. Next page: Settings. Levers against no-shows: Workflows.